Warranty / Returns

Warranty

Second hand 6 months.

New – 1 year.

RH Designs – 2 year

 

Returns Policy

Second hand goods

If the goods you purchased from us are faulty you are entitled to a replaceemnt or refund.

Please contact us straight away and will endeavour to resolve the situation.

New goods

If the goods you purchased from us are faulty you are entitled to a replacement or refund.

Please contact us straight away and will endeavour to resolve the situation.

You have the right to cancel your new purchase within 14 days of receiving the equipment, if you wish to cancel any contract we require a written ‘cancellation note’ within this period, stating your name, address, contact telephone number, description of goods and reason for cancellation.

You  must arrange to return the equipment to us at your expense, include the original sales receipt and a copy of the ‘cancellation note’ with the equipment, upon receiving the returned equipment it will either be checked by ourselves or the manufacturers and refunded providing it is received in NEW condition and unused.

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